Participated in a panel for Enterprise 2.0 - Designing Social Applications

Co-Panelists:
Jonathan LeBlanc - X.Commerce & OpenSocial
Aaron Aycock - CubeVibe & TRX

Discussed here:
http://www.informationweek.com/thebrainyard/commentary/ideation_innovation_management/231902900/in-search-of-enterprise-social-media-integration

Signed on with Jive Software to drive their Jive Community and become an advocate for Social Business in the industry.

Co-Panelist - Jive Champions Q/A: - here
Shared best practices, experiences, and general insights into the adoption of Social Business at National Instruments.  Both internally and externally on the Jive platform.

Co-Presented - From Plugins to Apps: - here

Come learn from customers and partners on their experience in building Jive Apps, having previously built Plugins.

You will hear about Ryan Rutan’s experience in customizing the Jive Engage platform at National Instruments (NI), first with Plugins, and now with Jive Apps.

You will also learn from Gliffy and AppFusions, who have built plugins for Atlassian products Confluence and JIRA, and have now built Jive Apps. Gliffy is the most powerful way for employees to create and discuss ideas visually through flow charts and other types of diagrams. AppFusions is an engineering consultancy of experts creating implementations, solutions, connectors – SaaS or on-premise solutions for JIRA, Confluence, Spigit and Zendesk.

Random fact:  Volunteer CO-MC for Day 2 Keynote with Will Rose from T-Mobile

Interviewed and referenced in article by Jessica Scarpati for TechTarget's SearchUnifiedCommunications.com entitled "Enterprise social software Magic Quadrant: Assess user need first"

You can see this article at the following location:
http://searchunifiedcommunications.techtarget.com/news/2240085703/Enterprise-social-software-Magic-Quadrant-Assess-user-need-first

Author of the popular Jive blogpost, "3 Seashells" of Notification Management in Jive 5, Demystified! by Ryan Rutan of National Instruments outlining the Jive What Matters interfaces in the Jive Engage Platform.  More specifically, articulating the importance of notification management in social software as it relates to successful adoption and implementation longevity.

Special thanks to Johanna Devereaux Hedges, a talented writer and friend, who helped polish this article into its final state!

What is the SBS Widget Pack Plugin?
A wrapper collection for sharing highly useful Widgets with the Jive Community.
The widgets included in the first release of this plugin are:

• Content Summary Widget
  
• Categorized Projects Widget
  
• Upcoming Tasks Widget
  

For more information check out the following links:
SBS Widget Pack - Plugin

National Instruments has won awards for the way it has built user feedback into the development process for its flagship product. The company invites users to submit features and rate others' submissions, collects feedback about new technologies before they're ready for release and actively measures the success of their co-innovation.

In this panel, we'll bring folks together from Community, Product Management and IT teams to teach us how they're doing it - and how they're measuring it. Panelists include:

• Deirdre Walsh, Community & Social Media Manager
• Ryan Rutan, Jive SBS Architect
• Jeffrey Phillips, LabVIEW Product Marketing Manager
• Travis Hailey, Software Group Manager

For more information on this event, please see the following URL:
http://www.ixda.org/node/28858

What is the Document Lock Plugin?
Retrofits aspects of lock-based collaboration onto SBS documents, with an emphasis on lock visibility/awareness over absolute enforcement.   It is very difficult to enforce a persisted (non-session-based) Lock, like a Source-Control system, as a plugin given the current state of SBS.   Instead this plugin focuses on the ability to offer a social process to help people coordinate better when collaborating on Documents.

For more information check out the following links:
Document Lock - Plugin
Document Lock - Video Walk-Through

Presented in the Customer Showcase section of the JiveWorld 2010 Technical Track. 

Below is a link to the presentation video:
Overcoming Barriers to Content Contribution: Pragmatic Patterns for Community Platforms

Also featured in the Day 3 Key Note as an advocate and early adopter of the Jive Apps Development Framework.
Jive 5 and Beyond

Project Managed all aspects of the upgrade as the Jive SBS Architect for National Instruments.  Maintained strong communication through active discussion and Beta Access Programs, to mitigate risk of software version not being available and stable upon desired release date.  Jive SBS 4.5.0 was released on June 8th, 2010 ... 2 years of customizations, extensions, and plugins merged/migrated/released with the rest of the platform on ni.com/community on June 25th.

Released the QuickTemplates Plugin, Admin Essentials Plugin, and the ICS Export Plugin to the Jive Community in response to this upgrade.  Numerous internal plugins, such as SSO/SEO related capabilities, were created as part of this release as well.

Update:  Shortly after this upgrade, lead the upgrade of our internal Jive SBS instance from 4.0.2 to 4.5.2.

Through a series of workshops and information sessions, lead multiple teams through exercises to evaluate the benefits of improving internal collaboration at National Instruments.  Evaluated multiple vendors, including Drupal, Confluence, Lotus Connections/QuickR, Microsoft Sharepoint, and Jive SBS.  Through each progression in the evaluation, more visibility was brought to bare on the effort, as the realization for a "Social Business" became more of an imperative, rather than a nice to have.  The effort culminated in selecting Jive SBS as the next generation collaboration platform for National Instruments.  Jive SBS was launched internally, known as NI Talk, in February 2010, the results and positive feedback on the system in the first year is unprecedented.